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This form here https://www.border.gov.au/Forms/Documents/80.pdf requires a signature on page 17 but the "Fill & Sign Tools" are disabled. Does that mean they don't want you to sign it electronically?
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We have tried the same at our end, and this issue is not reproducible.
We have been able to sign the document in the Adobe Reader DC application using the Fill & Sign tool.
As the link you have shared that directed me to the online document, and the steps needs to be follow-
/t5/acrobat-reader-discussions/why-can-t-i-electronically-sign-a-secured-pdf/m-p/8910071#M23012 Mar 13, 2017 Mar 13, 2017
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We have tried the same at our end, and this issue is not reproducible.
We have been able to sign the document in the Adobe Reader DC application using the Fill & Sign tool.
As the link you have shared that directed me to the online document, and the steps needs to be follow-
If it is not working at your end, then please help us with the exact workflow that you are following.